Our Reviews

The phone number to call for service with the keypad options is horrible. I have to call 10 times to finally get a service advisor to answer. The website does not have all the options to schedule service. On a good note, I typically always work with Willie as my service advisor and he is knowledgeable and great to work with. I never feel rushed, pressured, or uninformed. He is great to work with.

We bought the vehicle I wanted for a price lower than we were expecting. Love the Warranty Forever with the vehicle purchase.

Frank was wonderful in getting my car in fast and fixing it in a timely manner.

Bought my truck 2/11 water pump went out 2 weeks later. They they didn't want to fix it till the warranty is was purchasing went into effect so they kept it 2 more weeks till they could fix it. I get it back for 2 days then the transmission went out. No communication unless I call to check on it.

We always appreciate the way James treats us. He makes our trip efficient and always communicates with us on work status whether we wait or pick up our DeMontrond blazer. Great job.

The service department was very thorough in diagnosing my truck as it just shutdown without warning or codes.

Wanted to give a shout out to Zeke and James at DeMontrond they are very professional men. They’re very kind, very polite. They understand seniors, and have patients. y’all are very lucky and blessed to have two professional men working for this company.

I requested a shuttle back to my home and one to pick me up when my vehicle was ready. At first I was not receiving the email notifications from the shuttle service and the service staff was very helpful and even submitted another request when I was still waiting after an hour. The reverse happened when it was time to pick me up to get my vehicle. I had three notices that three different drivers were going to pick me up at my house and take me to the dealership.

My appointment was at 11AM. Got there at 10:30am and didn't leave there until 1pm

My oil change service went well.

Fast and easy

One hour and half seemed long for a oil change and inspection.

Excellent service in a timely manner.

Was just very nice to work with people with no pressure. Was a very pleasant experience at the dealer ship I must say

Salesperson good experience. Finance guy lies to you

Willie was great and the service department was quick.

Great 👍😃

Staff was friendly and helpful. Wait time was longer than expected for and oil change, tires rotation and State inspection…between 1 hour 30 minutes and 2 hours.

I brought my truck in for a full service and oil change. I arrived at 7:30am and Willy greeted me and took my truck back immediately. I waited in the waiting area that was clean and tidy. Within 45 minutes my truck was fully serviced and ready to go. Thank you to all the service personnel at DeMontrond for an excellent job.

Courteous Staff

The Service Advisor, Mr. Cararubio was very professional and took care of all of my automotive concerns

Great team! Great attitudes! Great price on multiple oil changes! Definitely a repeat customer! Thanks Chevy Service Center Team!

paul at the body shop was great also people at shop deat a good job

James took care of me

very smooth transaction

We just purchased a new car, and our experience was fantastic! Dy Chhouen was an incredible salesperson—attentive, patient, and never pushy. He truly listened and helped us find exactly what we wanted. Ryan in finance was also outstanding—knowledgeable and efficient. Both made the process smooth and enjoyable. Highly recommend!

Service is always fast and without issues! The entire team is very welcoming. James’ friendly attitude and attention to detail keeps me coming!

From start to finish Paloma, Socrates and Charlie made it the best car buying experience we've had.

It was an overall good experience.

Quick and efficient

It only took a short time to complete.

I had built a vehicle online and you had it! Also even when we couldn’t get a hold of our salesperson,AJ, another one, Dillon, jumped on the line to help explain some additional equipment charges.

Working with James was one of the best experiences we’ve had with a service department. He was very personable, efficient and professional-service was great-a/c is working great again-thanks!

Very professional

Excellent. I had 2 other small problems beyond my oil change and they were promptly fixed!

They were very nice and knowledgeable

James Cavarrubio is an asset to your organization. Friendly, efficient and courteous.

James Carubio and team was awesome

Easy and quick, everyone listened to our expectations and did their best to meet or exceed them.

Great customer service

My experience the past 2 x visits have been unsatisfactory at best, which was mainly due in part to the actual work performed and not with the office staff. The previous visit, the technician swung open my driver's side door too far in the bay which caused the door to bang into one of the vertical beams in the bay creating a defect to the exterior paint. This past visit, I am certain that the tires weren't rotated as one of my tires has a light leak (loses about 2psi a week) and that tire is still located in the same spot (back left tire). The technician also left a nice little grease/oil stain the inside above the driver side door. I choose to take my vehicle to the dealership for service work and wait a couple of hours with the thought that it would be treated with better care than a normal oil change shop, but after the issues the past 2 x visits, I don't see the advantages of bringing it back to the dealership in the future. Regards, Jeremy Bridges

you guys have the best service department ever. wouldn’t been coming for 5 years if you didn’t. keep up the great work !

Friendly and fast

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I like dealing with James. He very flexible and keeps me up to date. One the best experiences I've had

Dylan made purchasing my vehicle a great experience. He was not pushy and was laid back as we made a decision. I did not feel pressured or anxious in the process. Dylan was a pleasure to work with during this big purchase.

The service was excellent and a quick fix. Thank you Frank for keeping me informed about my repair.

Great service and staff 👏

James always goes the extra mile and explains things in a way I can understand them. There are dealerships closer but I’d rather drive the extra distance because of trust.

Monica in the collision department was excellent. She has a great eye for derail.

Easy process, good experience

Excellent Customer Service

James always provides such an excellent support and he's so responsive. Really happy to have him taking care of my car service needs.

James C., my service advisor, is always great to deal with. I don’t like the fact that it takes 2 hours for an oil change & tire rotation every time, even with an appointment.

I had a great experience with beginning to the end. Paul Reyes was very awesome with keeping me posted on everything through the whole process. My car looks brand new. Thank you all

Showed up early and they took good care of us.

Everyone at Domontrond was incredibly helpful and knowledgeable. Dylan was very responsive when I called about a 2025 Chevrolet Equinox EV. He sent me a couple of pictures of the unit and answered all my questions. Curtis even chipped in and helped. I knew exactly what to expect when I arrived and the process was quick and painless. Would recommend Demontrond and Dylan to friends and family 10/10

Glad to have found a new home to get my car serviced at. We just moved back to this area. My service adviser Frank Smith was excellent at managing my expectations.

James Cabarubio is a good advisor.

Rough start with custom build, but Wes is absolutely incredible.

I was told that it would take two hours for a oil change I was out in 45 minutes

It was great

Willie McDowell is such a great service advisor, he greets me by my first name and is always kind.

Good

Eric was great, he worked hard to find the truck I wanted

Oil filter change and tire rotation.wait was about 1.5 hrs which is acceptable to me

Much better service this time than the last time I brought my car into Demontrond, my advisor, Willie McDowell kept me apprised of what was happening and called when they were finished.

Great service and awesome people answering all my questions.

Great service advisor. Part replaced still not functioning

It was not good at all. Had 11am appointment for oil change and tire rotation. It was 3:30 pm before I got out of that place. It’s mandatory I get my oil changed at the dealer for the warranty. This is absolutely unacceptable amount of time.

Thank you for getting us the rental car.

James kept me up to date

Ryan is a good person and salesman. The whole process only took a few hours. I would buy a car from them again, but not for a while.

Very friendly and helpful staff at all phases of the purchase. I will highly recommend this dealership to anyone looking to purchase a Chevrolet or other DeMontrond brand.

Every thing as scheduled.

Everything went well

I HAD THE BEST EXPERIENCE EVER! THIS IS THE BEST CHEVY DEALERSHIP IN THE NATION! AS WELL AS MY SALESMAN - ERIK SALAS! I AM LOVING MY COLORADO!

I was pleased as always with the service I received from Customer Service Representative Willie McDowell. But my dissatisfaction on this particular visit was inattention to detail in my 52 point oil change and tire service. I noticed before leaving the parking lot whoever serviced the vehicle and placed the mileage reminder sticker on my window it did not match my odometer and Mr. McDowell corrected that and what was more concerning was a safety issue with one of the tires that was rotated. They put a tire that was completely worn back on and as a result I lost additional patch of tread on driving home from Demontrand to where it could have resulted in a blowout. Once again Mr. McDowell was of great assistance when I safely returned to Demontrond and had the service department put on my spare. I had to go elsewhere to replace the tire for the inconvenience of not being able to get it done there because of the wait time and having to report back to work that evening at 6pm after having had worked all night. That day particular day unfortunately had to have been one of my worst experiences at Demontrond sorry to say

Prompt service. Had an appointment and was assisted as soon as I got there.

The service at DeMontrond Chevy is great. They are very professional and take care of their customers.

They took my vehicle back shortly after I arrived and replaced my battery on my truck.

Excellent customer service and quick turnaround.

The service adviser never answered his phone and would not return messages. I had to drive to the dealership to make an appointment for service.

They have had my new Truck longer than I have took it in for repair on a harness that caused the check engine light to come on and transmission not to shift proprerly day and a half same issue took it back still in the shop they said chevy said they could only repair the harness instead of replacing it because chevy wouldnt pay for it nit a happy camper with Chevy or Demontrond at thus point

Willie always present customer service 200% all the time

I felt like I was surrounded by family,

My daughters trail blazer was fixed and quite prompt Oil change tire rotation and the cluster was updated My only issue was the paper work showed the cars repair was completed at 9am But no one called to let us know I finally called at 3:30 to check on the car and was told it was ready Overall I know things happen Thanks CHEVY DEALERS

Friendly employees, service was faster than expected!

Devin worked hard to find the car we wanted. He is very personable, we liked him a lot. Your dealership is clean, well arranged, and we enjoyed your coffee bar. We were very pleased with our experience at your dealership

Awesome service

Great job techs did great job and answered all my questions.

Good experience

I was very pleased with the service on my vehicle.

Friendly, courteous

Did not fix the issue still having the same issue with my vehicle

The work was done well but I had scheduled a noon appointment and had to wait 4 hours because the time was not honored. I can't do that again - then I will have to use another company!

Willie our Service Advisor was great! He was friendly, knowledgeable and professional. Service did a great job fixing our A/C. Overall Great Experience.

Service rep was great but prices have become ridiculous

Jasmine was our salesperson and she was wonderful, Bailey got us hooked up with insurance and Ryan was our Finance magician. Everybody was friendly but professional. Jasmine was a hoot and listened to what we wanted and needed and was able to deliver. Loved the experience.

Very friendly sales man. Wonderful experience.

Great customer service. Very honest and upfront about everything.

Our sales guy Tyler was great.did an awesome job nice friendly and professional.

Awesome salesman was so helpful will be coming back

Willy and a Hispanic mechanic helped me and they weee amazing. Thank you guys again

It was goo

I didn’t like the fact the they charge me 33 dollars xtra cause I didn’t fix my truck there while I pay 165 for the check and I’m okay with it paying the 165 for the service I just didn’t like that I pay those 33 dollars more just because I didn’t did the service there.

The service advisor at the front desk needs more help. He is jungle so many task that he often have to put the customer in front of him on hold for a significant amount of time. Consider hiring a person to take and make phone call so that the service advisor can give their undivided attention to the customer in front of him. Everything else was great.

It took several tries to get someone to answer the phone as 0ur messages went unreturned. After dropping the car off, had to call to check on it the next day because nobody ever called us. We paid for an oil change and noticed after we had picked it up and driven away that they didn't fill the windshield washer fluid. Demontrond Chevrolet service department used to be so good. I don't know what happened.

There are several inexplicable delays that significantly slowed things down, such not providing enough information upfront about how long a money wire would take to be available and taking more than a couple of hours to get the proper license plate so I could depart. Otherwise, my man Denzel was fabulous. He spent more than a full day with me, trying to make sure that things went smoothly. He was very knowledgeable about the car and did everything he could to make my extended stay at the dealership pleasant.

Awesome service

Jasmine was awesome!

Service was really good nice people did not take long I was very pleased.

Easy peasey. Ali was not pushy and very informative about the vehicle. From the receptionist to last hand shake from Manager. Did however encounter moisture in all 4 front head lights. Ali set us up with service tech. Ser ice adviser reached out and we calledback thre times now with no callback for an appointment Hopefully this is settled soon. Sales experience was excellent.

Jasmine was patient with us and made every attempt to ensure the buying process went smoothly.

Great customer service Willie has always been great at communicating with the progress of my truck.

The service is fine, but we made an appointment and had to wait one hour and 45 minutes for an oil change. Something needs to be done regarding the wait time for simple oil changes.

Good service

I love that there was no pressure on buying. They worked with me to try to get me as close as possible to what I’m comfortable on paying a month. Everything went smoothly.

🤙

Friendly and got the job done.

Prompt, friendly and helpful, great job

great job